Privacy Policy

Privacy Policy

Background

The privacy of your personal and non-personal information is afforded the highest level of importance by Dream Rise Entertainment. We will strictly comply with all relevant legislative requirements, and, in the event of any inconsistency, the legislative requirements will override the provisions of this document. We reserve the right to amend our Privacy Policy at any time without notice to you, and such amendments will take effect from the date of issue on our website.

If you are a minor at law (which usually means you are aged under 18 in countries including Australia and the United States, though this age may vary depending on where you are located), you must get your parent or guardian’s permission before providing us with any personal information. We may collect Non-Personal Information, such as a device ID or other persistent identifier linked to the device or computer, which may be used by a child to play our Websites/Apps.


Consent

By Connecting, Entering, Accessing, or Using our Apps/Web you agree to Privacy Policy and it also means that you have read carefully about the collection and use of your personal and non-personal information through our apps and website and support channels. To opt-out, please stop using our WEB and for Apps and Games you can Opt Out from within the app/game from Privacy Controls.


Collection of Information

We may collect information to improve user experience. Please read the types of information below.


Non-Identifiable & Anonymous Information / Non Personal Information

We are not aware of the uniqueness of the User from whom we have collected the Non-Personal Information. Non-Personal Information is any open information that does not enable identification of an individual User, and which is available to us while such User is entering into and/or using the Site/App/Game. Non-personal Information which is being gathered consists of technical information, behavioral information, and aggregated information, and may contain, among other things:

  • The activity of the User on the Site/App/Game
  • Type of operating system
  • User’s ‘click-stream’ or searches on the Site
  • Type and version of browser
  • Keyboard language
  • Screen resolution

Personally Identifiable Information / Personal Information

This information may identify an individual or maybe of a private and/or sensitive nature. Users of the Site/App/Game automatically provide their IP address (or Mac Address) mainly for enhancing the User’s experience and for geo-location and security purposes as further detailed below.

In addition, Personal Information that is being gathered consists of any personal details provided consciously and voluntarily by the User:

We do not collect any Personal Information from you or related to you without your approval, which is obtained through your active acceptance of the Terms and the Privacy Policy and from Consent Dialog from within App/Game.


Information We May Collect

  • IP address; Country code
  • IDFAs, IDFVs, Advertising IDs
  • Language; Locale (specific location where a given language is spoken)
  • Time zone, session start/stop time
  • Network status (WiFi, etc.), browser plug-in types and versions
  • User-agent string (UA), platform, SDK version, timestamp
  • Technical device information (e.g. device model and name, operating system name and version, CPU information, storage size, screen size, firmware, software, mobile phone carrier, Internet service provider, API key identifier for application, International Mobile Equipment Identity (IMEI) on Android, Android ID, Android Serial No)

Personal Data Collection Description

Categories Description
Identifiers Includes direct identifiers, such as email address, IP address, device ID, and other online identifiers.
Customer Records Includes personal information, such as advertising ID, in order to understand which of our products and services individuals have purchased and/or played.
Commercial Information Includes records of products or services purchased within the app or games.
Usage Data Includes ad views, clickstream data, access logs, and other usage data and information regarding an individual’s interaction with our websites, mobile apps, and other Services.
General Geolocation Data Includes general location based on IP address information about a particular individual or device. We do not collect or process precise geolocation data.
Tech Device Data Includes device language setting, OS version, device model, user agent (browser version), connection type, carrier, etc.
Player Activity Data Includes date and time when the user has opened the app, finished the tutorial, in-game progress, etc.

How Information is Collected

  • When you are browsing our Site
  • When you are Using/Playing our App/Game
  • When you contact us through Email/Facebook and/or other Support Channels

Purpose of Information Collection

We collect information for the following purposes:

  • Non-Personal Information: Used for statistical and research purposes, and for customization and improvement of our Site/App/Game.
  • Personal Information: Used to reply when you contact us through support channels (e.g., Facebook/Email) or to show you ads tailored to your location (contextual advertisement).

We use the information we collect about you/your device to deliver services and operate our business. This includes:


Delivering Our Services

  • Developing, delivering, and improving our products, services, and content.
  • Providing software updates and product support.
  • Administering the Apps and customer communications.

Displaying Advertisements

  • Displaying third-party advertisements in our Apps.
  • Showing advertisements for our Apps in other publisher’s apps.

Cross-promotion

Promoting our Apps and services, meaning we may promote one of our Apps while you are playing a different App of ours.


Analytics and Research

  • Understanding and analyzing trends in connection with the usage of the Apps.
  • Gathering demographic information about our user base.
  • Tracking potential problems or trends with our Apps and services.
  • Testing new game features and content.

We use the data we receive from third-party social networks only for internal analytics. For opting out of analytics, please visit the Opt-Out Section of this Privacy Policy.


Use and Disclosure of Information

In general, we will not use or disclose personal information about you except for the following purposes:

  • Providing or offering goods and services to you.
  • For any other purpose that you may reasonably expect or that is authorized by law.
  • Providing professional advice through organizations such as solicitors, accountants, and business advisors.

It may be necessary for the information to be disclosed to other organizations in the course of our provision of services or for the conduct of our business. These other organizations may include:

  • Parties involved in the provision of services to you.
  • Business partners involved in the software, applications, and/or services we provide.
  • Service providers, such as payment processors or hosting services.

We direct all such organizations to maintain the confidentiality of the information disclosed to them and to use your information only for providing services on our behalf or to us.


Third-Party Providers

Below are the provider names of some third-party analytics and advertising services we use. Please see the links to their privacy policies:


Advertising

By using our Website/Apps, you may be offered advertising content. We or the ad networks we use may utilize ad-serving technologies that use cookies, beacons, tracking pixels, and other technologies that are placed within the ads and allow us or our networks to collect Non-Personal Information.

Non-Personal Information such as age and gender may be used to ensure that appropriate advertising is offered to you. Usage Data and Non-Personal Information such as advertising identifiers may be used to:

  • Determine how many clicks an ad received.
  • Measure the effectiveness of ad campaigns.
  • Determine the proper amount of repeat views of a given ad.
  • Deliver ads that best relate to your interests.

Depending on your device and its operating system, you may be able to prevent your device’s ad identifier from being used for interest-based advertising or reset your device’s ad identifier by changing the settings of your device.


Transfer of Information Overseas

You expressly agree that we may transfer and store your information on servers and equipment located in any territory, including, without limitation, Australia and the United States of America.


Security

We are committed to ensuring that your information is secure. To prevent any misuse, theft, loss, alteration, destruction, unauthorized access, or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


Links to Other Websites/Apps/Games

Our game may contain advertising and links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and this privacy statement does not govern such sites.

You should exercise caution and review the privacy statement applicable to the website in question.


Controlling Your Personal Information

We will not sell, distribute, or lease your personal information to third parties, except in the delivery of this game, unless we have your permission or are required by law to do so.

We may use your personal information to send you promotional information about third parties which we think you may find interesting.


Rights for Brazilian Users (LGPD Compliance)

If you are located in Brazil, you have specific rights under the Lei Geral de Proteção de Dados (LGPD) regarding your personal data. These rights include:

  • Access: You can request confirmation that your data is being processed and access the personal data we hold about you.
  • Correction: You can request correction of incomplete, inaccurate, or outdated personal data.
  • Anonymization or Deletion: You can request anonymization, blocking, or deletion of unnecessary or excessive data.
  • Portability: You can request the transfer of your data to another service provider, when technically feasible.
  • Revocation of Consent: You can withdraw your consent for the processing of your personal data at any time.
  • Information About Data Sharing: You can request details about third parties with whom your data is shared.

To exercise any of these rights, please contact us at privacy@drentertainment.net. We will respond to your request within the time frames prescribed by the LGPD.


Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the retention period expires, we delete or anonymize the data.


Right to Opt-Out of Data Sale

Your Rights to Control Your Data: Under applicable privacy laws, such as the California Consumer Privacy Act (CCPA), you have the right to opt-out of the "sale" of your personal data. While we do not sell personal data as traditionally understood, the use of certain third-party services (such as ad networks and analytics tools) may be considered a “sale” under these laws.

To exercise your right to opt-out of the sale of your personal data, contact us at privacy@drentertainment.net with your request.

Once you opt-out, we will cease sharing your personal information with third-party partners for purposes that may qualify as a “sale” under applicable laws.


Right to Know About Data Sales

Under applicable privacy laws, such as the California Consumer Privacy Act (CCPA), you have the right to know whether your personal data is sold or shared for purposes that may qualify as a “sale” under these laws.


What is Considered a Sale?

The term “sale” may include sharing your personal information with third-party partners for monetary or other valuable consideration. This may apply to:

  • Sharing data with advertising networks for personalized ads.
  • Sharing data with analytics providers to improve our services.

Our Data Practices:

  • We do not sell your personal information in the traditional sense (e.g., selling your name or email for money).
  • However, certain data-sharing activities—such as sharing your Advertising ID with ad networks for personalized advertising—may be considered a “sale” under applicable laws.

Your Rights:

  1. Right to Request Information:

    You can request details about:

    • What categories of personal data have been sold.
    • The third parties to whom the data was sold.

    To make this request, please contact us at privacy@drentertainment.net.

  2. Right to Opt-Out:

    If you do not wish to have your data sold, you may exercise your right to opt-out by:

    • Adjusting your settings in the Privacy Controls section of our apps.

Right to Know About Data Sharing

Under applicable privacy laws, such as the California Consumer Privacy Act (CCPA), users have the right to know whether their personal data is shared with third parties.


What Does Data Sharing Mean?

"Sharing" refers to disclosing or providing access to your personal data to third-party partners for specific purposes, including but not limited to:

  • Advertising or personalized marketing.
  • Analytics and user behavior tracking.
  • Service improvements or troubleshooting.

Our Data Sharing Practices:

  • We may share your personal data with the following types of third parties:
    • Advertising Networks: For delivering targeted ads based on your preferences or activity.
    • Analytics Providers: To track usage trends and improve user experience.
    • Service Providers: To process data or provide functionality (e.g., hosting, payment processing).
  • The categories of data that may be shared include:
    • Device Information (e.g., operating system, hardware specifications).
    • Usage Data (e.g., app usage statistics, session duration).
    • Location Data (e.g., country, city, or IP address).

Your Rights:

  1. Right to Request Information:

    You can request details about:

    • The categories of personal data shared.
    • The third parties with whom data has been shared.
    • The purpose of the data sharing.

    To make a request, please contact us at privacy@drentertainment.net.

  2. Right to Opt-Out:

    If you do not wish to have your personal data shared for certain purposes, such as targeted advertising, you may exercise your right to opt-out by:

    • Adjusting your settings in the Privacy Controls section of our app.

Transparency Commitment:

  • We will not share your personal data without your consent, except as required for:
    • Delivering the requested services.
    • Legal or regulatory obligations.

Right to Rectification

Under applicable privacy laws, such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Lei Geral de Proteção de Dados (LGPD) in Brazil, users have the right to request the correction of any personal data we hold about them that is inaccurate, incomplete, or outdated.


What Does This Mean?

Normally we don’t request or process personal information. If any of your personal information that we process is incorrect, you can request that we update or correct it. This includes, but is not limited to:

  • Name
  • Email address
  • Contact information
  • Device information

How to Request a Correction:

To exercise your right to rectification, please contact us using one of the following methods:

  1. Email: Send your request to privacy@drentertainment.net with details of the correction needed.

Verification Process:

  • For security purposes, we may ask you to verify your identity before processing your request.
  • This helps ensure that we correct information only for authorized users.

Timeframe for Correction:

  • Once your request is received and verified, we will correct your data within 30 days (or as required by applicable law).

Rights Under the Virginia Consumer Data Protection Act (VCDPA)

If you are a resident of Virginia, you have specific rights under the Virginia Consumer Data Protection Act (VCDPA) regarding your personal data. These rights include:


Your Rights:

  1. Right to Access:

    You have the right to confirm whether we process your personal data and to access that data.

  2. Right to Correct:

    You can request corrections to any inaccurate or outdated personal data we hold about you.

  3. Right to Delete:

    You may request the deletion of your personal data, subject to certain exceptions.

  4. Right to Data Portability:

    You can obtain a copy of your personal data in a portable and readily usable format.

  5. Right to Opt-Out:

    You have the right to opt-out of:

    • Targeted advertising.
    • The sale of your personal data.
    • Profiling in furtherance of decisions that produce legal or similarly significant effects.
  6. Right to Appeal:

    If we deny your request to exercise any of these rights, you can appeal our decision.


How to Exercise Your Rights:

To exercise any of these rights, you can:

  1. Email Us: Send your request to privacy@drentertainment.net.

We will respond to your request within 45 days. If additional time is needed, we will notify you of the extension and the reason.


Appeals Process:

If you are dissatisfied with our response to your request, you have the right to appeal by emailing privacy@drentertainment.net with "Appeal Request" in the subject line. If your appeal is denied, you may contact the Virginia Attorney General for further action.


Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) or the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR) regarding your personal data. These rights include:

  1. Right to Access:

    You have the right to request confirmation about whether we process your personal data and to access a copy of your personal data.

  2. Right to Rectification:

    You may request corrections to any inaccurate or incomplete personal data we hold about you.

  3. Right to Erasure (Right to Be Forgotten):

    You can request the deletion of your personal data, subject to certain exceptions such as compliance with legal obligations.

  4. Right to Restrict Processing:

    You have the right to request that we limit the processing of your personal data in certain circumstances, such as if you contest the accuracy of the data.

  5. Right to Data Portability:

    You can request a copy of your personal data in a structured, commonly used, and machine-readable format, and request its transfer to another data controller where technically feasible.

  6. Right to Object:

    You have the right to object to:

    • The processing of your personal data based on legitimate interests.
    • The use of your personal data for direct marketing purposes.
  7. Right to Withdraw Consent:

    If you have provided consent for the processing of your personal data, you can withdraw that consent at any time without affecting the lawfulness of the processing based on consent before its withdrawal.

  8. Right to Lodge a Complaint:

    If you believe that we have violated your data protection rights, you have the right to file a complaint with your local Data Protection Authority.


How to Exercise Your Rights:

To exercise any of these rights, please:

  1. Email Us: Contact us at privacy@drentertainment.net.

We will respond to your request within 30 days as required by GDPR. If additional time is needed, we will notify you of the extension and the reason.


Rights Under the California Consumer Privacy Act (CCPA)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal data. These rights include:

  1. Right to Know:

    You have the right to request information about:

    • The categories of personal data we collect.
    • The specific pieces of personal data we hold about you.
    • The categories of sources from which the data is collected.
    • The purposes for which we use your data.
    • The categories of third parties with whom your data is shared.
    • The categories of personal data sold (if applicable).
  2. Right to Delete:

    You may request the deletion of your personal data that we have collected, subject to certain exceptions, such as compliance with legal obligations.

  3. Right to Opt-Out of Sale:

    If we sell your personal data, you have the right to opt-out of such sales. While we do not sell personal data in the traditional sense, certain data-sharing practices (e.g., with ad networks for targeted advertising) may be considered a “sale” under CCPA.

  4. Right to Non-Discrimination:

    Exercising your rights under CCPA will not result in any discriminatory treatment, such as denial of services or changes to pricing.


How to Exercise Your Rights:

  1. Email Us: Contact us at privacy@drentertainment.net.
  2. Opt-Out of Sale:

    App users: Navigate to the Privacy Controls section within the app to manage your preferences.

We will verify your request to protect your data and respond within 45 days as required by CCPA.


Right to Access Your Personal Data

Under applicable privacy laws, such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Lei Geral de Proteção de Dados (LGPD), users have the right to request access to the personal data we collect and process about them.


What Does This Mean?

  • Confirm Whether We Process Your Data: Find out if we hold or process any personal data about you.
  • Access a Copy of Your Data: Request a copy of the personal data we collect, use, or share.
  • Understand How Your Data Is Used:

    Learn about:

    • The categories of personal data collected.
    • The purposes for which the data is used.
    • The categories of third parties with whom the data is shared.

How to Request Access:

  1. Contact Us via Email: Send your request to privacy@drentertainment.net with the subject line "Access Request."
  2. In-App Option: If available, use the Privacy Controls section in the app to initiate an access request.

Verification Process:

For security reasons, we may ask you to verify your identity before fulfilling your request. This helps us ensure the safety and confidentiality of your data.


Response Time:

  • 30 days (under GDPR and similar laws).
  • 45 days (under CCPA, with the possibility of an additional 45-day extension if necessary).

Data Retention Practices

We retain personal and non-personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, such as providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.


How Long We Retain Your Data:

  1. Personal Data (If Processed):
    • Account-related information: Retained as long as your account remains active.
    • Support inquiries: Retained for up to 6 months after resolution to address follow-up issues.
    • Transactional records (e.g., purchases): Retained for up to 7 years to comply with financial and tax regulations.
  2. Non-Personal Data:

    Non-personal data (e.g., usage statistics, device information) may be retained indefinitely for analytics and research purposes.


What Happens After Retention:

  • Permanently deleted.
  • Anonymized so it can no longer be linked back to you.

Criteria for Retention:

  • The purpose for which the data was collected.
  • The sensitivity and nature of the data.
  • Legal and regulatory requirements.

Your Rights:

  • You can request the deletion of your personal data at any time, as outlined in the Right to Delete section of this policy.
  • To make a request, contact us at privacy@drentertainment.net.

How to Opt-Out of Data Sale or Targeted Advertising

Under applicable privacy laws users have the right to opt-out of the sale or sharing of their personal data, including data used for targeted advertising.


What Does Opt-Out Mean?

Opting out prevents your personal data from being:

  1. Shared with third parties for targeted advertising.
  2. Sold or used for purposes that may qualify as a "sale" under privacy laws.

How to Opt-Out:

  1. Contact Us: You can email us at privacy@drentertainment.net with "Opt-Out Request" in the subject line. Include your name, account details, and the specific opt-out request.

Additional Information:

  • After opting out, you may still see advertisements in our apps, but these ads will not be personalized or tailored based on your preferences or activity.
  • Opting out may also affect certain features or services that rely on targeted advertising.

Data Controller Information

For the purposes of applicable data protection laws, the data controller responsible for your personal data is:

Controller Name: Dream Rise Entertainment LLC
Contact Email: privacy@drentertainment.net
Contact Number: +1 405 592 4668

If you have any questions about this privacy policy or how your personal data is handled, you can contact the data controller using the information above.


Data Protection Officer (DPO) Contact Information

For the purposes of ensuring compliance with applicable data protection laws, we have appointed a Data Protection Officer (DPO). You can contact our DPO for any privacy-related inquiries, including questions about your rights or concerns regarding your personal data.

Data Protection Officer: Jay D
Email Address: dpo@drentertainment.net
Phone Number: +1 405 592 4668

The DPO is responsible for overseeing our data protection practices and ensuring compliance with applicable data protection laws, including GDPR, LGPD, and others.


Publication of Children’s Data

Our app is designed with the privacy and safety of children in mind. We do not allow children under the age of 13 (or under the applicable age of consent in your jurisdiction) to publicize or share their personal information through our app or related services.

Key Points:

  1. No Public Sharing Features:

    Our app does not include features such as open chatrooms, forums, or social networking tools that would enable children to share their personal information publicly.

  2. Parental Consent:

    For features that involve interaction or sharing (e.g., leaderboards or user-generated content), we require verifiable parental consent before enabling such features for children.

  3. Third-Party Interactions:

    We ensure that no child’s personal information is shared with third-party services without parental consent, in compliance with COPPA and GDPR for minors.

  4. Monitoring and Safeguards:
    • We actively monitor and review app features to ensure they comply with children’s privacy laws.
    • Any detected attempts by children to publicize their data are blocked, and parents are notified if necessary.

Contact Us for Concerns: If you have any questions or concerns regarding the privacy and safety of children using our app, please contact us at privacy@drentertainment.net.


What Children’s Data We Collect

We are committed to protecting the privacy of children who use our app. In compliance with applicable laws, we collect limited personal information from children only when necessary to provide our services and ensure a safe and enjoyable experience.

1. Types of Data We Collect from Children:

  • Device Information: Includes device ID, IP address, operating system, and browser type, for analytics, troubleshooting, and ensuring compatibility.
  • Usage Data: Includes gameplay statistics, app interaction patterns, and preferences, used to improve game features and user experience.
  • Location Data: General location (e.g., country or city) based on IP address, used to provide appropriate content and ads.

2. Data We Do NOT Collect:

  • Full names
  • Addresses
  • Phone numbers
  • Email addresses
  • Photos or videos

3. Collection Purpose:

  • To enable gameplay and provide core app functionality.
  • To display contextually relevant (non-targeted) ads.
  • To comply with legal and regulatory requirements (e.g., parental consent verification).

4. Parental Consent:

Parents can review, update, or request deletion of their child’s personal information at any time by contacting us.

How to Contact Us: If you have questions or concerns about the collection of your child’s personal data, you can contact us at privacy@drentertainment.net.


Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds, as permitted under applicable data protection laws:

Consent:

  • When you provide explicit consent, we process your personal data for specific purposes, such as:
    • Sending you promotional offers.
    • Collecting data for analytics or personalized advertising.
  • You can withdraw your consent at any time by contacting us at privacy@drentertainment.net or using the Privacy Controls in the app.

2. Performance of a Contract:

We process your personal data to fulfill our contractual obligations to you, such as enabling you to use our services and apps.


3. Legal Obligation:

  • Certain data may be processed to comply with legal requirements, including:
    • Retaining transaction records for tax or financial audits.
    • Responding to lawful requests from government authorities.

4. Legitimate Interests:

We may process your personal data where necessary for our legitimate interests, provided that such processing does not override your rights and freedoms. This includes:

  • Improving our products and services through analytics.
  • Securing our apps and preventing fraudulent activities.
  • Conducting research and development to enhance user experience.

Your Rights:

You have the right to understand and request clarification about the legal basis for any specific data processing activity. To exercise your rights, contact us at privacy@drentertainment.net.


Right to Lodge a Complaint

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. This is in accordance with applicable data protection laws, such as the General Data Protection Regulation (GDPR).


How to Lodge a Complaint:

  1. Contact Us First:

    If you have concerns about how we process your personal data, we encourage you to contact us first at privacy@drentertainment.net. We are committed to addressing your concerns and resolving any issues promptly.

  2. Lodge a Complaint with a Supervisory Authority:
    • If you are unsatisfied with our response, or if you prefer to escalate the matter, you may contact the supervisory authority in your jurisdiction.
    • For users in the European Union (EU), this is the Data Protection Authority in your country of residence.

Supervisory Authority Contact Information: For a list of EU supervisory authorities, visit the European Data Protection Board’s website: https://edpb.europa.eu/about-edpb/about-edpb/members_en.


How We Share Children’s Data

We are committed to protecting the privacy of children who use our app. Any personal information collected from children is shared with third parties only when necessary and in compliance with applicable laws, such as the Children’s Online Privacy Protection Act (COPPA) and General Data Protection Regulation (GDPR) for minors.

1. Limited Data Sharing:

  • Service Providers:

    To facilitate app functionality, such as hosting services, analytics, or customer support.

    Example: Aggregated gameplay statistics to improve app performance.

  • Advertising Partners:

    We may share limited information to display contextual advertisements only (non-targeted ads) that do not require tracking or profiling.


2. Parental Consent:

Before sharing personal information beyond what is necessary for app functionality, we will first obtain verifiable parental consent.


3. Safeguards and Compliance:

  • We require all third parties who process children’s data on our behalf to comply with relevant privacy laws and maintain the confidentiality and security of the data.

4. Data Not Shared:

  • We do not sell children’s personal data or share it for behavioral advertising purposes.

Third Parties We Work With: Below are examples of third-party services we may use that process children’s data:

  • Analytics: Aggregated data to improve app functionality (e.g., Firebase, Google Analytics).
  • Ad Providers: Contextual advertisements (e.g., AdMob, Unity Ads).

For a full list of third-party partners, refer to our Third-Party Providers section.


How We Use Children’s Data:

  • To enable gameplay and app functionality.
  • To analyze app performance and improve user experience.
  • To display age-appropriate, non-targeted ads.
  • To verify parental consent when required.

We never use children’s data for behavioral advertising, profiling, or selling purposes. Parents can contact us at privacy@drentertainment.net to review or delete their child’s data.


Caregiver’s Rights Regarding Their Child’s Personal Information

We are committed to protecting children’s privacy and ensuring caregivers have control over their child’s personal information. Caregivers have the following rights under applicable laws, such as the Children’s Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR):


1. Right to Stop the Collection or Use of Personal Information

Caregivers have the right to stop us from collecting or using their child’s personal information.


How to Stop Collection or Use:
  • You can request that we stop collecting or using your child’s personal information by:
    • Contacting us at privacy@drentertainment.net with the subject line “Stop Collection Request.”
    • Navigating to the Privacy Controls section within the app and selecting the "Stop Data Collection" option.

Once we receive your request, we will cease all further collection and processing of your child’s personal information, except as required by law.


2. Right to Request Deletion of Personal Information

Caregivers can request that we delete all personal information collected from their child.


How to Request Deletion:

  • Email us at privacy@drentertainment.net with the subject line “Delete Child’s Data Request.”
  • Provide your child’s username or account details to help us identify the information.
  • Alternatively, use the Delete My Child’s Data option in the app’s Privacy Controls section.

Once verified, we will delete your child’s personal information within 30 days, unless required to retain it by law (e.g., for fraud prevention or legal obligations).


3. Right to Review Your Child’s Personal Information

Caregivers have the right to review the personal information we collect about their child.


How to Review Personal Information:

  • To review your child’s personal information, contact us at privacy@drentertainment.net.
  • We will provide you with:
    • The types of personal data collected.
    • The purpose of the collection.
    • Details of third parties (if any) with whom the data is shared.

We may require proof of your identity and relationship to the child before providing access to the requested information.


How We Respond to Caregiver Requests

  • Verification: For security, we may require you to verify your identity and relationship to the child before processing your request.
  • Timeline: We aim to respond to all caregiver requests within 30 days. In some cases, we may extend this period and notify you accordingly.


Additional Notes for Transparency

  • Non-Discrimination: We will not deny services or discriminate against you or your child for exercising these rights.
  • Support Channel: For questions about your rights, contact us at privacy@drentertainment.net.

Why This Matters

  • Compliance: Ensures adherence to COPPA, GDPR, and similar regulations.
  • Parental Trust: Empowers caregivers with transparency and control over their child’s data.
  • Risk Mitigation: Reduces legal and reputational risks associated with non-compliance.


Last Update

This privacy policy was last updated in November 2024.

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